Finance Monthly Women in Finance Awards 2023 France 18 www.finance-monthly.com What is your scope within La Banque Postale and the La Poste Group? A universal and local bank, La Banque Postale’s retail bank supports 20 million customers, individuals and professionals, with a unique network of local agencies, a complete and responsible range of products and services, accessible to all, in areas of deposits and means of payment, savings, loans (housing and consumption), and insurance. Between bank advisors in post offices, remote advisors and all of the head office or local teams, there are nearly 20,000 people mobilized to support our customers in their moments of life. How is this network unique? Our main strength lies in our teams, in each of those who embody the values of our company on a daily basis. This is our differentiating focus for individuals and professionals alike. Over the last two years, we have laid the foundations, the fundamentals: our distribution model, our offer, accessibility and digital, our commercial excellence and our customer journeys. With this common foundation, we will be able to strengthen our bond with our customers, simplify their journeys and support the evolution of La Banque Postale. Proximity, whether physical or digital, is the key to our relationship with our customers. What makes our network truly different is the complementarity between the postal and banking worlds that we offer to our customers. Our client is unique, and it is for him that we work collectively. Marion Rouso joined La Banque Postale in 2021 as a member of the management board in charge of retail banking and deputy general manager of the Consumer & Digital Branch of the La Poste Group. Marion has since left her position within La Banque Postale at the beginning of 2024. Former Co-CEO, Retail Banking La Banque Postale Retail Banking Leader of the Year Rouso Marion “As a leader, it’s impressive to see this mobilization and to encourage it in the teams so that it grows.” www.labanquepostale.fr
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