Finance Monthly Women in Finance Awards 2023 United Kingdom 24 www.finance-monthly.com About Virgin Money Virgin Money is a full-service digital bank with a heritage stretching back over 180 years. A proud member of the Virgin Group, we are driven by our purpose to ‘Make you happier about money’. We bring the best of the Virgin brand to make banking better. We’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We are people with purpose, and we thrive on positive change. We have revolutionised how we operate, providing rockstar customer experiences by getting the basics right, keeping it simple and being a force for good. We offer market-leading products and services to meet the full range of our 6.6m customers’ retail and business banking needs via our leading technology platform, telephone banking and a national network of innovative stores and business banking centres. Here at Virgin Money we welcome the curious, the purposeful, the ambitious. Our employees relentlessly spark new ideas and challenge the status quo. They put customers first, and work together to provide truly memorable experiences which can change the way people feel about money. Satisfying customer needs is critical to every business. For us, this means providing high- quality financial advice, alongside relevant products and services. By listening to our customers, we can truly meet their needs and understand their concerns. Chief Operating Officer Virgin Money PLC Retail Banking Leader of the Year Wilkinson Sarah About Sarah Wilkinson Sarah joined Virgin Money in January 2023 as Chief Operating Officer, responsible for digital, innovation, and customer experience. Sarah joined the business from Thomson Reuters, where she was Chief Information Officer. Prior to Thomson Reuters, she held roles as Chief Executive Officer of NHS Digital and Chief Information Officer at the Home Office. Sarah holds a number of non-executive positions which further broadens the perspective she brings to Virgin Money. In her earlier career Sarah spent 23 years in Financial Services, during which she held CIO roles at Credit Suisse, UBS, Deutsche Bank and Lehman Brothers. Sarah was voted No 1 in the UK Tech50 for 2021, Computer Weekly’s annual ranking of the Top 50 Most Influential Leaders in the UK Tech Industry. “We are warm, honest and authentic.”
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