Finance Monthly Women in Finance Awards 2023 France What does the importance of the civic banking values carried by La Banque Postale represent for you? We are the pioneers and leaders of the just transition and we give our customers the opportunity to become actors. Being a citizen bank is not just words. This is reflected in our offer, our desire to support individual and corporate projects which have a positive impact on the environment, it means supporting purchasing power, being accessible to all, supporting the associative fabric... These civic values are anchored in us and they are carried by each manager and each employee. The head office and field teams implement them through their activities, but also through their individual or collective commitments to civic actions. As a leader, it’s impressive to see this mobilization and to encourage it in the teams so that it grows. After two years at La Banque Postale, what will be your priority in 2024? Our teams have all the elements to best support our customers throughout their life. They work in a bank and in a Group with real human values and proximity. Our strategy is proximity because it is the strength of our postal and banking model, it is our DNA and our values: human connection, inclusion, sense of service, trust…. We are fortunate to be anchored in civic values that differentiate us from many other companies and we are all committed to our customers. Our managers must more than ever support their employees, help them grow and develop their commitment. Because it is the commitment of each person that is put to the service of our customers.
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